
Cancellation & Refund Policy
1. Eligibility for Refund
Before field work begins: If Client cancels prior to commencement of field work, a refund will be issued by the original payment method or by check payable to Client only, at the address provided in this Agreement. A 10% cancellation fee will be retained by Surveyor.
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After field work begins: If cancellation occurs after field work has commenced, no refunds will be issued.
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2. Refund Method
Refunds will be issued by the original payment method or, if mutually agreed, by check payable to Client only, at the address originally provided.
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3. Cancellation Fee
A 10% cancellation fee will be deducted from the total refund amount.
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4. Processing Time
Refunds will be processed within 10–15 business days from the date of cancellation approval.
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5. Non-Refundable Items
Any third-party fees or government filing charges (including, but not limited to, county filing fees) are non-refundable.